Reports and Dashboards

Publications

Visual representation of management strategies tailored for student-centered universities, emphasizing student engagement and support.

2026-07-15

The Best Management Strategies for Student-Centred Universities — and How to Make Them Operational

Graphic promoting a presentation on enhancing student engagement with higher education CRM software.

2026-07-15

How Higher Education CRM Software Boosts Student Engagement

Graphic illustrating the impact of student experience on retention rates, featuring a document, thumbs up, and a badge.

2026-07-15

The Impact of Student Experience on Retention Rates

Infographic illustrating strategies for universities to enhance student retention rates through support and engagement initiatives.

2026-07-15

How Universities Can Improve Student Retention Rates with Salesforce Education Cloud

2026-07-15

How Think Beyond Tailors Salesforce Managed Services to Your Industry

Infographic illustrating automation's role in overcoming university recruitment challenges: time, resources, and communication gaps.

2026-07-15

How Automation Solves the Three Biggest Bottlenecks in University Recruitment

Salesforce Education Cloud promotional graphic featuring a strategic guide for university leaders

2026-07-14

Salesforce Education Cloud: A Strategic Guide for University Leaders

A visual representation of digital transformation's impact on higher education, highlighting efficiency, engagement, and student success.

2026-07-14

Why Higher Education Institutions Must Embrace Digital Transformation

Graphic featuring a purple award ribbon with a star, titled 'How to Build a Salesforce Loyalty Management Strategy'

2026-07-14

How to Build a Salesforce Loyalty Management Strategy That Retains Customers

Graphic promoting a dealership strategy with Salesforce, featuring a sleek car and icons for analytics, support, and customer engagement.

2026-07-14

How to Build a Resilient Dealership Strategy with Salesforce

Graphic featuring the title 'How Salesforce CPQ Closes the Revenue Gap for SaaS Companies' with a purple gradient background.

2026-07-14

How Salesforce CPQ Closes the Revenue Gap for SaaS Companies

Salesforce CQP enhances customer retention strategies in the high-tech industry through data-driven insights and personalised engagement.

2026-07-14

How Salesforce CPQ Strengthens Customer Retention in High-Tech Organisations

Infographic illustrating how Salesforce for Nonprofits consolidates fragmented donor data into a unified database.

2026-07-14

How Salesforce for Nonprofits Turns Fragmented Donor Data Into a Single Source of Truth

Graphic discussing the importance of Salesforce Managed Services post-Go-Live, featuring icons and a gradient background.

2026-07-13

Why Salesforce Managed Services Are Critical After Go-Live

Graphic titled 'How to Streamline Your Salesforce CPQ Process' featuring a flowchart

2026-07-13

How to Streamline Your Salesforce CPQ Process: A Strategic Guide for Revenue Leaders

2026-07-13

Personalised Engagement: The Strategic Key to Student Success in Modern Universities

Graphic featuring the question 'Is Higher Education Recruitment Really a Buying Process?' with icons representing users and education.

2026-07-13

Is Higher Education Recruitment Really a Buying Process? Rethinking Admissions Through a CRM Lens

Graphic promoting a blog post on building a student recruitment strategy, featuring text and icons on a purple background.

2026-07-13

How to Build a Student Recruitment Strategy That Converts: A Salesforce-Led Approach

A blog banner explaining how support from an external partner (Managed Services) takes the pressure off IT teams.

2026-07-13

How a Salesforce Managed Services Partner Frees Internal Teams to Focus on Strategy

Graphic featuring the title 'How to Overcome the Challenges of Building and Managing Loyalty Programmes' with icons and a purple background.

2026-07-10

How to Overcome the Challenges of Building and Managing Loyalty Programmes

16_9_Cover_How to Create Product Bundles in Salesforce CPQ Products_

2026-07-10

How to Create Product Bundles in Salesforce CPQ: A Strategic Guide for Revenue Leaders

How to lower your Customer Churn thanks to Omnichannel Communication in Salesforce

2026-07-10

How to Lower Customer Churn with Omnichannel Communication in Salesforce

2026-07-10

How Salesforce for Education Changes University Operations

A promotional graphic highlighting the importance of full-service Salesforce services, with abstract cloud shapes and branding elements.

2026-07-09

Why Full-Service Salesforce Services Matter: Beyond Basic Admin Support

Cover image of a strategic guide for decision makers on Salesforce agency services, featuring a modern design and bold title

2026-07-08

Agentforce Service Agent in Salesforce: A Strategic Guide for Decision-Makers

Infographic showing various techniques for assessing customer satisfaction in SaaS, such as NPS and customer feedback forms.

2026-07-08

How to Measure Customer Satisfaction in SaaS Businesses

2026-07-08

How to Build a Strategic Student Recruitment Pipeline with Salesforce Education Cloud

Diagram illustrating audience segmentation strategies for university recruitment, highlighting diverse student demographics and interests.

2026-07-07

Audience Segmentation in University Recruitment: A Strategic Approach to Admissions

Cover image of a practical guide on sales ADA and WGA compliance for accessibility.

2026-07-07

Salesforce ADA and WCAG Compliance: A Practical Accessibility Guide

Graphic featuring the title 'How to Manage ESG in Salesforce Net Zero Cloud' with icons related to recycling and business.

2026-07-06

How to Manage ESG in Salesforce Net Zero Cloud

Infographic showing how CRM systems enhance university admissions processes, boosting efficiency and applicant trust.

2026-07-06

How CRM for University Admissions Improves Efficiency and Applicant Confidence

Infographic illustrating the importance of multiple candidate touchpoints before application for better engagement and understanding.

2026-07-03

Student Recruitment Journey: Why Candidates Need Multiple Touchpoints Before They Apply

Graphic previewing a detailed overview of loyalty modules, membership tiers and gamification mechanisms in CRM.

2026-06-10

Maximising Customer Retention with Salesforce Loyalty Management

Salesforce internal services partner augmentation, emphasizing support and enhancement rather than replacement of existing services.

2026-05-28

Salesforce Internal Admin and Managed Services Partner: Augmentation, not displacement

Illustration for a guide on choosing a dedicated CRM system for the pharmaceutical industry.

2026-01-22

Salesforce vs. Veeva: Choosing the Right Pharma CRM

Cover of a review of the six leading Salesforce consulting firms operating on the Polish market in 2026.

2026-01-09

Top Salesforce Partners in Poland – 2026 Overview

Graphic highlighting the list of the best and most trusted Salesforce implementation companies in the UAE for 2026.

2026-01-05

Top Salesforce Partners in UAE – 2026 Trusted Experts Overview

Cover graphic for an article about eight UK universities that have improved student engagement using Salesforce.

2025-11-17

8 UK Universities That Improved Student Success with Salesforce

Illustration for a publication on student recruitment and building relationships at the university using Salesforce.

2025-10-28

The Role of Salesforce for Higher Education in Student Recruitment and Retention

Graphic featuring a gear and wrench icon with the title "Salesforce Managed Services Scope: From Quick Fixes to Strategic Roadmapping".

2025-10-21

Salesforce Managed Services Scope: From Quick Fixes to Strategic Roadmapping

Graphic with a dark purple background featuring the title about UAE banks and fintech using Salesforce for personalized experiences. Icons represent customer interactions.

2025-10-20

How UAE Banks and Fintech Companies Use Salesforce to Power Personalized Customer Experiences

Graphical presentation titled "Strategic Salesforce Consulting in Dubai" highlighting CRM, CX, and automation with illustrations of users and a robot.

2025-10-06

Strategic Salesforce Consulting in Dubai: How to Align CRM, CX, and Automation

A graphic promoting Managed Services for Salesforce Marketing Cloud, featuring a cloud icon and various marketing-related symbols.

2025-09-22

Managed Services for Salesforce Marketing Cloud

Title slide for a presentation on Salesforce use cases in the pharmaceutical industry, featuring a healthcare symbol and technology motifs.

2025-08-26

Salesforce Use Cases Across the Pharmaceutical Industry

A banner providing a comprehensive overview of the Salesforce Life Sciences Cloud ecosystem for the modern pharmaceutical sector.

2025-08-14

Salesforce Life Sciences Cloud: A Complete Overview for Pharma CRM

Promotional banner for a post on tried-and-tested, effective methods for recruiting students using the Salesforce ecosystem.

2025-08-12

Salesforce Solutions That Elevate University Recruitment and Admissions

An infographic promoting an analysis of field service management for wind and solar farms in the UAE using Salesforce Field Service.

2025-08-08

Salesforce for Energy: Scaling Renewable Asset Management from UAE Using Salesforce Field Service

Cover of a case study featuring nine developers from Dubai increasing sales through CRM.

2025-07-04

9 Real Estate Firms in UAE Closing More Deals with Salesforce

Illustration for an article discussing innovations and digital systems for the automotive sector.

2025-06-17

Leveraging Salesforce for Automotive Innovation

Cover of a publication on designing high-conversion self-service platforms for real estate agency clients (PropTech).

2025-06-06

Salesforce Experience Cloud for PropTech: Building Portals That Convert

Graphic featuring a question about improving admissions in higher education with Salesforce Education Cloud, alongside a speech bubble and icons.

2025-05-12

How to Improve Admissions in Higher Education with Salesforce Education Cloud?

An Overview of Salesforce–Qualtrics Integration

2025-04-02

Customer Feedback: An Overview of Salesforce – Qualtrics Integration

Infographic highlighting key advantages of migrating from Zendesk to Salesforce Service Cloud for better support solutions.

2025-02-06

Zendesk to Salesforce Migration: Why Choose the #1 Service Cloud?

A banner encouraging the modernisation of corporate customer reward schemes using Salesforce Loyalty Management.

2024-10-29

Evolve Your Loyalty Program into a Loyalty Experience with Salesforce Solutions for E-Commerce

An illustration for an article analysing technological barriers and resistance to digitalisation among traditional car dealers.

2024-09-18

The Technology Trap: Why Dealers Stay with Outdated Systems?

Banner for a post on advanced Big Data analytics and BI for car importers and dealership networks.

2024-09-09

Business Intelligence and Data Analytics for dealers’ and NSCs

Digitalizing Student Admission: A digital graphic featuring a purple background, emphasizing paperless recruitment in student admissions, with listings and check marks.

2024-07-31

Digitalizing Student Admission: Paperless recruitment process

Nearshoring Managed Services

2024-07-14

Nearshoring Managed Services – what is it?

Graphic showing subscription product management with Salesforce Sales Cloud, featuring dollar signs and progress bars.

2024-07-10

How to Manage Subscription Products with Salesforce Sales Cloud

Unlocking the Potential of Guided Selling_ A Comprehensive Guide

2024-06-25

Unlocking the Potential of Guided Selling: A Comprehensive Guide

Subscription Management How to upsell and manage contract renewals in Salesforce

2024-06-06

Subscription Management: How to upsell and manage contract renewals in Salesforce?

Student support services powered by Salesforce at innovative universities, fostering academic achievement and collaboration

2024-03-04

Salesforce Student Support Services to Innovate Universities

Graphic promoting a post on effective techniques for boosting student engagement on e-learning platforms.

2023-04-07

5 Ways to Increase Student Engagement

16_9_Cover_Consumer independence

2021-12-07

Why Consumer Independence Matters: Building Self-Service Journeys That Convert