Portals

Publications

Graphic promoting a presentation titled "Achieving Web Accessibility in Salesforce Experience Cloud," featuring accessibility icons and speaker details.

2026-06-23

Web Accessibility in Salesforce Experience Cloud: A Practical WCAG Guide

Graphic previewing a detailed overview of loyalty modules, membership tiers and gamification mechanisms in CRM.

2026-06-10

Maximising Customer Retention with Salesforce Loyalty Management

Illustration for a guide on choosing a dedicated CRM system for the pharmaceutical industry.

2026-01-22

Salesforce vs. Veeva: Choosing the Right Pharma CRM

A banner previewing a publication on digital transformation and modern healthcare methods.

2026-01-21

Transforming Healthcare Delivery: Omni-Channel Communication in Salesforce Health Cloud

An image promoting a post on the seven key features of Salesforce Health Cloud in healthcare.

2026-01-20

Top 7 Features of Salesforce Health Cloud for Streamlined Patient Management

Cover of a review of the six leading Salesforce consulting firms operating on the Polish market in 2026.

2026-01-09

Top Salesforce Partners in Poland – 2026 Overview

Graphic highlighting the list of the best and most trusted Salesforce implementation companies in the UAE for 2026.

2026-01-05

Top Salesforce Partners in UAE – 2026 Trusted Experts Overview

A blog banner explaining how support from an external partner (Managed Services) takes the pressure off IT teams.

2025-12-29

How a Managed Service Partner Helps Internal Salesforce Teams Focus on Strategy and Innovation

Cover graphic for an article about eight UK universities that have improved student engagement using Salesforce.

2025-11-17

8 UK Universities That Improved Student Success with Salesforce

A promotional graphic highlighting the importance of full-service Salesforce services, with abstract cloud shapes and branding elements.

2025-11-12

Why Full-Service Salesforce Services Matter: Beyond Basic Admin Support

Illustration for a publication on student recruitment and building relationships at the university using Salesforce.

2025-10-28

The Role of Salesforce for Higher Education in Student Recruitment and Retention

Cover of an article explaining the impact of CRM systems on the engagement and loyalty of the student community.

2025-10-27

How Higher Education CRM Software Boosts Student Engagement

Graphic featuring a gear and wrench icon with the title "Salesforce Managed Services Scope: From Quick Fixes to Strategic Roadmapping".

2025-10-21

Salesforce Managed Services Scope: From Quick Fixes to Strategic Roadmapping

Graphic with a dark purple background featuring the title about UAE banks and fintech using Salesforce for personalized experiences. Icons represent customer interactions.

2025-10-20

How UAE Banks and Fintech Companies Use Salesforce to Power Personalized Customer Experiences

An information banner on financial optimisation and revenue management (RCM) in healthcare facilities.

2025-10-16

How Salesforce Helps Healthcare Providers Streamline Revenue Cycle Management

A graphic featuring the title "How to Improve Pharma Sales Performance with Salesforce Field Service" by Adrian Gawryszewski.

2025-09-29

How to Improve Pharma Sales Performance with Salesforce Field Service

A stylized illustration of a person using a laptop, surrounded by digital elements representing data and technology concepts.

2025-09-26

From Admin to Architect: How a Salesforce MSP Covers the Full Talent Spectrum

Graphic highlighting the debate between using a Salesforce Managed Service Provider or a freelancer for managing Salesforce organizations.

2025-09-25

Salesforce Managed Service Provider vs Freelancer: Who Should Manage Your Salesforce Org?

2025-09-18

How Think Beyond Tailors Salesforce Managed Services to Your Industry

Title slide for a presentation on Salesforce use cases in the pharmaceutical industry, featuring a healthcare symbol and technology motifs.

2025-08-26

Salesforce Use Cases Across the Pharmaceutical Industry

A banner providing a comprehensive overview of the Salesforce Life Sciences Cloud ecosystem for the modern pharmaceutical sector.

2025-08-14

Salesforce Life Sciences Cloud: A Complete Overview for Pharma CRM

Promotional banner for a post on tried-and-tested, effective methods for recruiting students using the Salesforce ecosystem.

2025-08-12

Salesforce Solutions That Elevate University Recruitment and Admissions

Cover of a case study featuring nine developers from Dubai increasing sales through CRM.

2025-07-04

9 Real Estate Firms in UAE Closing More Deals with Salesforce

Cover of a publication on designing high-conversion self-service platforms for real estate agency clients (PropTech).

2025-06-06

Salesforce Experience Cloud for PropTech: Building Portals That Convert

A banner promoting an article on the dynamics and directions of digital transformation in the United Arab Emirates.

2025-06-05

Digital Transformation in the Emirates: Salesforce as the Engine of Innovation

Graphic promoting expert tips on evaluating Salesforce partners in UAE, featuring icons of search and rating.

2025-05-14

How to Evaluate Salesforce Partners in UAE: Tips for Success

Graphic featuring a question about improving admissions in higher education with Salesforce Education Cloud, alongside a speech bubble and icons.

2025-05-12

How to Improve Admissions in Higher Education with Salesforce Education Cloud?

Visual guide on migrating customer data from Zendesk to Salesforce, highlighting key steps and processes.

2025-02-26

Multi-Cloud Capabilities for Your Customer Service Transition: Migration from Zendesk to Salesforce

Infographic highlighting key advantages of migrating from Zendesk to Salesforce Service Cloud for better support solutions.

2025-02-06

Zendesk to Salesforce Migration: Why Choose the #1 Service Cloud?

Artistic graphic illustrating the digitisation of distribution and sales processes in medicine.

2025-01-13

Revolutionizing Pharma CRM: Salesforce Solutions for Life Sciences Industry

A banner promoting the implementation of automated self-service user onboarding processes using Experience Cloud.

2024-10-07

Implementing a Self-Service Onboarding process based on Experience Cloud and Omnichannel Communication

A banner explaining the benefits of consolidating billing, marketing and support systems (SaaS) into a single central CRM.

2024-10-04

Why do SaaS companies need to run operations from one place?

Branding graphic depicting efficient and professional customer service within a CRM system.

2024-09-06

Customer Support: Engaging Clients with Omnichannel Strategy in the Automotive Industry

Digitalizing Student Admission: A digital graphic featuring a purple background, emphasizing paperless recruitment in student admissions, with listings and check marks.

2024-07-31

Digitalizing Student Admission: Paperless recruitment process

Graphic promoting student mentoring to enhance career opportunities, featuring a staircase and a star icon, alongside a speaker's details.

2024-07-28

Increasing Career Opportunities with Student Mentoring

Unlocking the Potential of Guided Selling_ A Comprehensive Guide

2024-06-25

Unlocking the Potential of Guided Selling: A Comprehensive Guide

How to streamline CPQ processes in SaaS B2B model companies_

2024-06-19

How to streamline CPQ processes in SaaS B2B model companies?

Why do SaaS companies need CPQ software

2024-06-13

Why do SaaS companies need CPQ software?

OG image: Salesforce Customer 360 Audiences – Gain Full Customer View

2024-03-04

Salesforce Customer 360 Audiences – Gain Full Customer View

16_9_Cover_How to personalize student experiences with Education Cloud_

2023-10-01

How to personalize student experiences with Education Cloud?

Illustration for a text on the synergy of online and offline processes in a multi-channel digital transformation strategy.

2023-09-24

Education Cloud: Digital transformation with a multichannel approach

Cover of an article on the role of personalised communication (email, SMS, website) in building relationships with students.

2023-03-29

Ways to personalize student experience

16_9_Cover_Consumer independence

2021-12-05

Consumer independence

16_9_Cover_Customer journey in Salesforce

2021-11-04

Customer journey in Salesforce

16_9_Cover_Customer-centric

2021-10-04

Customer-centric. How to achieve it with Salesforce?

16_9_Cover_Omnichannel Self-Service (B2C)

2021-04-19

Omnichannel Self-Service (B2C)

16_9_Cover_Acquisition of candidates for studies

2021-03-30

Acquisition of candidates for studies

Visualisation of a coherent omnichannel strategy guaranteeing seamless customer service across every contact channel.

2021-02-25

Omnichannel Communication: Tips for Effective Implementation