Support Services

Publications

Visual representation of management strategies tailored for student-centered universities, emphasizing student engagement and support.

2026-07-15

The Best Management Strategies for Student-Centred Universities — and How to Make Them Operational

2026-07-15

How Think Beyond Tailors Salesforce Managed Services to Your Industry

Graphic discussing the importance of Salesforce Managed Services post-Go-Live, featuring icons and a gradient background.

2026-07-13

Why Salesforce Managed Services Are Critical After Go-Live

A blog banner explaining how support from an external partner (Managed Services) takes the pressure off IT teams.

2026-07-13

How a Salesforce Managed Services Partner Frees Internal Teams to Focus on Strategy

2026-07-10

How Salesforce for Education Changes University Operations

A graphic displaying a cloud with an educational institution icon, surrounded by avatars and showcasing digital transformation in UAE education.

2026-07-09

How Salesforce Powers Digital Transformation Across UAE Education Institutions

A promotional graphic highlighting the importance of full-service Salesforce services, with abstract cloud shapes and branding elements.

2026-07-09

Why Full-Service Salesforce Services Matter: Beyond Basic Admin Support

Salesforce internal services partner augmentation, emphasizing support and enhancement rather than replacement of existing services.

2026-05-28

Salesforce Internal Admin and Managed Services Partner: Augmentation, not displacement

Cover of a review of the six leading Salesforce consulting firms operating on the Polish market in 2026.

2026-01-09

Top Salesforce Partners in Poland – 2026 Overview

Graphic highlighting the list of the best and most trusted Salesforce implementation companies in the UAE for 2026.

2026-01-05

Top Salesforce Partners in UAE – 2026 Trusted Experts Overview

Illustration for a publication on student recruitment and building relationships at the university using Salesforce.

2025-10-28

The Role of Salesforce for Higher Education in Student Recruitment and Retention

A graphic promoting Managed Services for Salesforce Marketing Cloud, featuring a cloud icon and various marketing-related symbols.

2025-09-22

Managed Services for Salesforce Marketing Cloud

A banner promoting an article on the dynamics and directions of digital transformation in the United Arab Emirates.

2025-06-05

Digital Transformation in the Emirates: Salesforce as the Engine of Innovation

Graphic promoting expert tips on evaluating Salesforce partners in UAE, featuring icons of search and rating.

2025-05-14

How to Evaluate Salesforce Partners in UAE: Tips for Success

Genesys Cloud CX in higher education

2024-07-23

Genesys Cloud CX in education

Nearshoring Managed Services

2024-07-14

Nearshoring Managed Services – what is it?

How to implement a student-centered approach at the university

2024-07-08

How to implement a student-centered approach at the university?

16_9_Cover_The Benefits of Managed Services in Nearshoring

2024-04-24

The Benefits of Managed Services in Nearshoring

Student support services powered by Salesforce at innovative universities, fostering academic achievement and collaboration

2024-03-04

Salesforce Student Support Services to Innovate Universities

16_9_Cover_How to personalize student experiences with Education Cloud_

2023-10-01

How to personalize student experiences with Education Cloud?

An image illustrating trends in the labour market and the phenomenon of minimising employee engagement.

2023-02-14

What do you need to know about Quiet Quitting in higher education?