Customer 360

Publications

Visual representation of management strategies tailored for student-centered universities, emphasizing student engagement and support.

2026-07-15

The Best Management Strategies for Student-Centred Universities — and How to Make Them Operational

Graphic illustrating the impact of student experience on retention rates, featuring a document, thumbs up, and a badge.

2026-07-15

The Impact of Student Experience on Retention Rates

Infographic illustrating strategies for universities to enhance student retention rates through support and engagement initiatives.

2026-07-15

How Universities Can Improve Student Retention Rates with Salesforce Education Cloud

Salesforce Education Cloud promotional graphic featuring a strategic guide for university leaders

2026-07-14

Salesforce Education Cloud: A Strategic Guide for University Leaders

Infographic illustrating how Salesforce for Nonprofits consolidates fragmented donor data into a unified database.

2026-07-14

How Salesforce for Nonprofits Turns Fragmented Donor Data Into a Single Source of Truth

Graphic discussing the importance of Salesforce Managed Services post-Go-Live, featuring icons and a gradient background.

2026-07-13

Why Salesforce Managed Services Are Critical After Go-Live

Maximizing B2B SaaS Success

2026-07-13

Maximising B2B SaaS Success: Defining and Setting Up Marketing and Sales Funnel Stages

Graphic featuring the title 'How to Overcome the Challenges of Building and Managing Loyalty Programmes' with icons and a purple background.

2026-07-10

How to Overcome the Challenges of Building and Managing Loyalty Programmes

How to lower your Customer Churn thanks to Omnichannel Communication in Salesforce

2026-07-10

How to Lower Customer Churn with Omnichannel Communication in Salesforce

Graphic illustrating customer onboarding in SaaS, featuring a cloud icon and a folder with arrows indicating data flow.

2026-07-09

Customer Onboarding in SaaS: How to Turn Trial Users into Paying Customers with Salesforce

Cover image of a strategic guide for decision makers on Salesforce agency services, featuring a modern design and bold title

2026-07-08

Agentforce Service Agent in Salesforce: A Strategic Guide for Decision-Makers

Infographic illustrating the importance of multiple candidate touchpoints before application for better engagement and understanding.

2026-07-03

Student Recruitment Journey: Why Candidates Need Multiple Touchpoints Before They Apply

Graphic previewing a detailed overview of loyalty modules, membership tiers and gamification mechanisms in CRM.

2026-06-10

Maximising Customer Retention with Salesforce Loyalty Management

Cover graphic for an article about eight UK universities that have improved student engagement using Salesforce.

2025-11-17

8 UK Universities That Improved Student Success with Salesforce

Graphic with a dark purple background featuring the title about UAE banks and fintech using Salesforce for personalized experiences. Icons represent customer interactions.

2025-10-20

How UAE Banks and Fintech Companies Use Salesforce to Power Personalized Customer Experiences

A graphic promoting Managed Services for Salesforce Marketing Cloud, featuring a cloud icon and various marketing-related symbols.

2025-09-22

Managed Services for Salesforce Marketing Cloud

Cover of a publication on designing high-conversion self-service platforms for real estate agency clients (PropTech).

2025-06-06

Salesforce Experience Cloud for PropTech: Building Portals That Convert

A banner promoting an article on the dynamics and directions of digital transformation in the United Arab Emirates.

2025-06-05

Digital Transformation in the Emirates: Salesforce as the Engine of Innovation

Graphic previewing an analysis of Salesforce implementations based on secure, local Hyperforce infrastructure in the Middle East.

2025-06-02

How Hyperforce Transforms Salesforce Implementation for Enterprises in the Middle East

A banner encouraging the modernisation of corporate customer reward schemes using Salesforce Loyalty Management.

2024-10-29

Evolve Your Loyalty Program into a Loyalty Experience with Salesforce Solutions for E-Commerce

Graphic showing subscription product management with Salesforce Sales Cloud, featuring dollar signs and progress bars.

2024-07-10

How to Manage Subscription Products with Salesforce Sales Cloud

OG image: Salesforce Customer 360 Audiences – Gain Full Customer View

2024-03-04

Salesforce Customer 360 Audiences – Gain Full Customer View

Student support services powered by Salesforce at innovative universities, fostering academic achievement and collaboration

2024-03-04

Salesforce Student Support Services to Innovate Universities

16_9_Cover_Consumer independence

2021-12-07

Why Consumer Independence Matters: Building Self-Service Journeys That Convert