Customer 360

Publications

Cover graphic for an article about eight UK universities that have improved student engagement using Salesforce.

2025-11-17

8 UK Universities That Improved Student Success with Salesforce

Graphic with a dark purple background featuring the title about UAE banks and fintech using Salesforce for personalized experiences. Icons represent customer interactions.

2025-10-20

How UAE Banks and Fintech Companies Use Salesforce to Power Personalized Customer Experiences

A graphic promoting Managed Services for Salesforce Marketing Cloud, featuring a cloud icon and various marketing-related symbols.

2025-09-22

Managed Services for Salesforce Marketing Cloud

Graphic discussing the importance of Salesforce Managed Services post-Go-Live, featuring icons and a gradient background.

2025-08-27

Why Salesforce Managed Services Are Critical After Go-Live

Cover of a publication on designing high-conversion self-service platforms for real estate agency clients (PropTech).

2025-06-06

Salesforce Experience Cloud for PropTech: Building Portals That Convert

A banner promoting an article on the dynamics and directions of digital transformation in the United Arab Emirates.

2025-06-05

Digital Transformation in the Emirates: Salesforce as the Engine of Innovation

Graphic previewing an analysis of Salesforce implementations based on secure, local Hyperforce infrastructure in the Middle East.

2025-06-02

How Hyperforce Transforms Salesforce Implementation for Enterprises in the Middle East

A banner encouraging the modernisation of corporate customer reward schemes using Salesforce Loyalty Management.

2024-10-29

Evolve Your Loyalty Program into a Loyalty Experience with Salesforce Solutions for E-Commerce

Graphic previewing a detailed overview of loyalty modules, membership tiers and gamification mechanisms in CRM.

2024-10-19

Insights into Salesforce Loyalty Management Features and Benefits

A banner dedicated to solving customer retention issues and engaging customers in partner programmes.

2024-09-26

How to overcome the challenges in creating and managing loyalty programs?

How to lower your Customer Churn thanks to Omnichannel Communication in Salesforce

2024-06-29

How to lower your Customer Churn thanks to Omnichannel Communication in Salesforce

OG image: Salesforce Customer 360 Audiences – Gain Full Customer View

2024-03-04

Salesforce Customer 360 Audiences – Gain Full Customer View

Student support services powered by Salesforce at innovative universities, fostering academic achievement and collaboration

2024-03-04

Salesforce Student Support Services to Innovate Universities

A modern cover showcasing the 5 most important innovations in the updated version of Salesforce Education Cloud.

2023-03-17

Salesforce’s new Education Cloud – what it offers now and down the line