E‑Commerce

Here you will find a collection of articles about the use of Salesforce in the E‑commerce industry.

Publications

Graphic featuring a purple award ribbon with a star, titled 'How to Build a Salesforce Loyalty Management Strategy'

2026-07-14

How to Build a Salesforce Loyalty Management Strategy That Retains Customers

Graphic featuring the title 'How to Overcome the Challenges of Building and Managing Loyalty Programmes' with icons and a purple background.

2026-07-10

How to Overcome the Challenges of Building and Managing Loyalty Programmes

Graphic previewing a detailed overview of loyalty modules, membership tiers and gamification mechanisms in CRM.

2026-06-10

Maximising Customer Retention with Salesforce Loyalty Management

A banner encouraging the modernisation of corporate customer reward schemes using Salesforce Loyalty Management.

2024-10-29

Evolve Your Loyalty Program into a Loyalty Experience with Salesforce Solutions for E-Commerce

An illustration accompanying a text on the technical planning and design of flexible B2B and B2C loyalty programmes.

2024-10-24

Plan and Design Loyalty Programs with Salesforce Capabilities

16_9_Cover_What is Journey Builder_ How to get the most out of it_

2024-03-04

What is Journey Builder? How to get the most out of it?

A blog banner explaining how automation in Journey Builder translates into more accurate mapping of customer experiences.

2024-03-04

How Journey Builder Boosts Customer Journey Mapping Process?

16_9_Cover_Consumer independence

2021-12-07

Why Consumer Independence Matters: Building Self-Service Journeys That Convert

16_9_Cover_Customer journey in Salesforce

2021-11-04

Customer journey in Salesforce

16_9_Cover_Customer-centric

2021-10-04

Customer-centric. How to achieve it with Salesforce?

16_9_Cover_E-Commerce B2B

2021-06-30

E-Commerce B2B

Case Studies

Related Case Studies

Lifelong Learning: E-commerce Platform at SWPS University

Infographic diagram illustrating E-commerce Platform at SWPS University.

Lifelong Learning: E-commerce Platform at SWPS University

Infographic diagram illustrating E-commerce Platform at SWPS University.

See all case studies