You're weighing Salesforce against staying put
The current setup is holding you back, but you need the case for change to survive a board conversation, not a vendor pitch.
Salesforce that mirrors how you actually work.
Deciding on Salesforce is a bigger call than building it. We help with both: analysis before architecture, architecture before licences, and a build your team actually adopts.
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This page is for you if…
Four situations we hear in first calls. If one sounds familiar, you're in the right place.
You've outgrown spreadsheets and inboxes
Customer data lives in five places and reporting means copy-paste. A CRM is the obvious next step, done properly, once.
You've seen an implementation go wrong before
Perhaps elsewhere. This time you want the architecture decided before the licences are bought, not after.
You need your team to actually use it
A system nobody adopts is an expensive spreadsheet. Training and change management are part of the build here, not an add-on.
Martin Pieńkowski Founder
“If two of these sound familiar, that's usually the moment to talk, before the licences are bought, not after.”
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Three phases. No leaps of faith.
Each phase ends with something you can inspect, and a decision point where you choose whether we continue.
Analyse & design
We start with your processes, not the product. The output is an architecture and an estimate you can challenge, before anything is built or bought.
Process analysis
We map how work actually flows through your teams today, including the workarounds nobody documented.
Solution architecture
A certified architect designs the org: objects, automation, integrations and what deliberately stays out of scope.
Roadmap & estimate
Phased delivery plan with a cost estimate per phase, so you can stop at any point and still own something that works.
Olga Zwijacz Solutions Architect
“The best architecture is the one nobody notices: it just makes the next three years easier, not harder.”
Build & integrate
Delivery runs in one-to-four-week sprints, each closed with a review you attend. You see working software throughout, not a reveal at the end.
Sprint delivery
Scrum with sprints of one to four weeks. Every sprint ends with a review and a plan you sign off.
Data migration
Field-by-field mapping first, then a physical data model, then test imports verified against it. Nothing moves until the numbers agree.
System integration
Named tools, not slides: MuleSoft, Kafka, Jitterbit for data; Genesys and Amazon Connect for telephony. One customer record all systems agree on.
Emilia Skulimowska Integration Specialist
“If two systems disagree about the same customer, nothing downstream can be trusted. We make that impossible.”
Adopt & hand over
Go-live is the start, not the finish. We train your people on their processes, then hand over to your team, or keep running the org for you.
User training
Role-based sessions on your data and your workflows, not a generic product tour.
Change management
Adoption is planned like a workstream: champions, feedback loops and a definition of 'used', not just 'launched'.
Handover, or Managed Services
Full documentation and admin handover if you run it in-house. A defined-SLA retainer if you'd rather we did.
Catherine Wilk-Uljasz Managed Services Lead
“Good managed services stay invisible until you need them. That's exactly the point.”
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Claims you can check, not adjectives.
Every Salesforce partner says 'certified experts' and 'tailored solutions'. Here is what we'd rather be judged on.
Architecture before licences
You see the design and the per-phase estimate before committing spend. If the design doesn't convince you, you've lost a discovery, not a budget.
We've advised against Salesforce before
One client came to us ready to buy. We told them not to yet: it saved them around €50,000. If it's not the right route, you'll hear it in the first call.
Genuine seniors on your project
The people building your org passed a technical interview that 92% of candidates fail. No juniors learning on your budget.
Adoption counted, not assumed
We define what 'in use' means for your teams and measure against it after go-live, because a launched org nobody uses is a failed one.
Martin Pieńkowski Founder
“Every one of these is checkable before you sign anything. If we can't show you the evidence on the first call, don't take our word for it.”
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Proof, not promises.
All testimonials
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SWPS University
“Understanding the organisation's business processes and goals makes Think Beyond a trustworthy partner in the implementation of complex Salesforce solutions.”
Agata Wysocka SWPS University17,500 Students360° Candidate View6 CampusesSWPS University
See moreAgata Wysocka
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Viva! Foundation
A unified Nonprofit Success Pack that consolidated ten bank accounts and Tax Office statements, partly automated mailing for the 1.5% tax donation campaign, and gave Viva! a 360° view of every donor.
10 Bank Accounts360° Donor VisibilityPartial 1.5% Mailing AutomationSee moreViva! Foundation
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8%
of candidates pass our technical interview
So you work with genuine seniors, not juniors learning on your project.
50+
Salesforce experts
A boutique team, deep enough to deliver, small enough to care.
130+
Salesforce certifications
Across every cloud you're likely to need.
4.93
CSAT on AppExchange
Verified by Salesforce, not self-reported.
60+
completed projects
Patterns we've seen before, so you don't pay to discover them.
Martin Pieńkowski Founder
“We start with your problem, not our product. That's the whole difference.”
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What does a Salesforce implementation partner actually do?
Olga Zwijacz
Solutions Architect
Four things, in order: maps how your teams work today, designs the architecture (objects, automation, integrations and what stays out of scope), builds it in sprints you can inspect, and gets your people using it, training and data migration included. A partner should hand you an estimate you can challenge before any licence is bought, not after.
Do we even need Salesforce?
Martin Pieńkowski
Founder
Maybe not. We've told a client exactly that before they spent the budget: it saved them around €50,000. We start from the problem; if Salesforce isn't the right route, you'll hear it in the first call.
How long does a first implementation take?
Alexandra Cieciura
Education Cloud Architect
A focused build is typically 4–6 weeks. Larger scopes run in one-to-four-week sprints with a review after each. You'll have a realistic timeline after discovery, and if your deadline isn't realistic, we'll say so then, not at go-live.
What does an implementation cost?
Peter Olszewski
Marketing Cloud Consultant
It depends on scope, and after discovery we'll say so with numbers, not a shrug: an estimate per phase, so you can stop at any point and still own something that works. Salesforce licences are priced separately by Salesforce.
What happens to our data during migration?
Emilia Skulimowska
Integration Specialist
Every field is mapped before anything moves. We run test imports against the mapping and you sign off on the reconciliation before go-live. No cut-over until your numbers and ours agree.
Who runs the org after go-live?
Catherine Wilk-Uljasz
Managed Services Lead
Your team, if you want: training and admin handover are part of the build. If you'd rather not hire for it, our Managed Services team keeps the org running under a defined SLA.
Tell us where you are. We'll tell you what's possible.
“We start with your problem, not our product. That's the whole difference.”
Martin Pieńkowski Founder
50+ Salesforce experts
The people behind it
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