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Fundraising & Donors Strategic Solution

Organisational strategy for your mission community

Redefining the supporter journey from first contact to lifelong donor. Build a connected, purpose-driven community with Salesforce Nonprofit Cloud.

Mission Opportunity

Building mission fidelity from day one.

Overcome administrative fragmentation. Provide your fundraising team with the tools required to identify, nurture, and secure mission-aligned supporters.

60% Not Personalised

Mission-Driven Digital Presence

Legacy systems create friction that risks mission credibility. Secure high-impact supporters through a seamless, hyper-personalised digital experience.

170K UK Charities

Global Mission Visibility

Maintain a distinct differentiation in an intensely contested philanthropic market. Leverage proactive outreach to connect with mission-aligned donors.

85% Retention Harder

Retention & Supporter Legacy

Mitigate the risks of donor drop-off. Nurture the critical window between first gift and long-term commitment through meaningful engagement.

Sources: Salesforce State of Marketing (2021); Salesforce Nonprofit Trends Report (2021); Charity Commission for England and Wales, register of charities (2025).

Intelligent Capabilities

Orchestrating a seamless supporter journey.

Transform disparate touchpoints into a unified, compassionate supporter experience. We deploy intuitive portals and automated engagement paths.

70% Admin Time Reclaimed

Mission-Driven Stewardship

Deliver timely, purpose-led narratives. Automate multi-channel communications that resonate with the unique values of supporters.

25% Gift Aid Reclaim

Frictionless Giving

Remove administrative barriers. Provide donors with an intuitive, mobile-first donation gateway that accelerates gift completion.

31% Supporters prioritised

Where to focus fundraising effort

Replace guesswork with evidence. Score and segment supporters on giving history and engagement, so your team knows where to spend its time.

Source: Salesforce Nonprofit Trends Report, 4th edition. Modelling figures: Think Beyond UK sector assumptions, as used in the value calculator on this site.

Professional Support & Managed Services

Already on Salesforce but limited by IT resources?

Appeals tend to leave custom fields behind, and nobody remembers why. Retiring them carefully is unglamorous work, and worth doing.

Sebastian Marciniak Senior Salesforce Developer

Year-end is a poor moment to discover a broken automation. Regular checks between appeals keep those weeks dull, which is the aim.

Jacob Błoch Salesforce Developer

Fundraisers describe needs in campaign language, not system language. An architect who speaks fundraising as well as Salesforce saves several rounds of clarification.

Martin Pieńkowski Head of Salesforce
Typically responds in15 min
Consultation
-30% Tech Debt Reduction

Legacy Debt Elimination

Modernise legacy technology without downtime.

CI/CD Quality Gates

Continuous Optimisation & Audits

Automated pipelines and quality gates.

24/7 Expert Support

Dedicated Nonprofit Architects

Experts on hand when you need them.

AI-Ready Data Architecture

Data Governance & AI Readiness

Preparing your data architecture for AI-driven impact insight.

Experts and Strategic Advisors

20+ Certified ArchitectsOfficial Salesforce Partner700+ UK NGOs scaling impact on Salesforce
  • Jake Whitehead

    Jake Whitehead

    Business Development Manager

    Typically responds in 15 min
    Pipeline DevelopmentQualificationPartner Enablement
  • Martin Pieńkowski

    Martin Pieńkowski

    Lead Nonprofit Cloud Architect

    Typically responds in 15 min
    Mission-Critical ArchitectureData MigrationDonor Strategy
  • Adam Pęczkowski

    Adam Pęczkowski

    Principal Supporter Relations Strategist

    Typically responds in 15 min
    Donor ScoringFundraising StrategyCRM Automation
  • Alexandra Cieciura

    Alexandra Cieciura

    NGO Digital Architect

    Typically responds in 15 min
    IntegrationsApex/LWCSecurity Architecture
  • Bart Adamowicz

    Bart Adamowicz

    Senior Programme Strategist | Senior Nonprofit Cloud Architect

    Typically responds in 15 min
    Mission StrategyKPI FrameworksExecutive Advisory
  • Catherine Wilk-Uljasz

    Catherine Wilk-Uljasz

    Transformation Change Management Lead

    Typically responds in 15 min
    Change StrategyNewCultural AlignmentTraining Design
  • Gregory Foit

    Gregory Foit

    Principal Philanthropy Architect

    Typically responds in 15 min
    Philanthropy StrategyNewDonor JourneysSupporter Relations
  • Jacob Błoch

    Jacob Błoch

    Principal Global Fundraising Strategist

    Typically responds in 15 min
    International MarketsNewSupporter PortalsRelationship Management
  • Julia Kląskała

    Julia Kląskała

    Nonprofit Cloud Solution Lead

    Typically responds in 15 min
    Solution DesignNewProduct StrategyFast Deployment
  • Margaret Przewłocka

    Margaret Przewłocka

    Head of Product Excellence - Charity

    Typically responds in 15 min
    Product RoadmapNewOrganisational VisionInvestment Strategy
  • Norbert Rzepa

    Norbert Rzepa

    Fundraising Management Strategist

    Typically responds in 15 min
    Fundraising PolicyProcess OptimisationConversion Analysis
  • Olga Zwijacz

    Olga Zwijacz

    Infrastructure Lead | Senior Nonprofit Cloud Architect

    Typically responds in 15 min
    DevOpsNewInfrastructure DesignCloud Security

Voice of Customer

  • Viva! Foundation

    Viva! Foundation

    A unified Nonprofit Success Pack that consolidated ten bank accounts and Tax Office statements, partly automated mailing for the 1.5% tax donation campaign, and gave Viva! a 360° view of every donor.

    10 Bank Accounts
    360° Donor Visibility
    Partial 1.5% Mailing Automation

    Viva! Foundation

    See more
  • SWPS University

    SWPS University

    “Understanding the organization’s business processes and goals makes Think Beyond a trustworthy partner in the implementation of complex Salesforce solutions.”

    Agata Wysocka SWPS University · Recruitment & Admission Director
    17,500 Students
    360° Candidate View
    6 Campuses

    SWPS University

    Agata Wysocka

    See more
  • Virtana

    Virtana

    “The Think Beyond team has been nothing short of amazing when it comes to delivering continuous Salesforce support. I am constantly impressed by their responsiveness, expertise, and attention to detail. They have gone above and beyond to ensure that our Salesforce instance is optimized for our business needs.”

    Eva Karnaukh Virtana · VP, Business Operations
    CPQ Solution
    Automated Quoting

    Virtana

    Eva Karnaukh

    See more
Fundraising Impact

Calculate the strategic value of donor stewardship.

A unified Nonprofit Success Pack that consolidated ten bank accounts and Tax Office statements, partly automated mailing for the 1.5% tax donation campaign, and gave Viva! a 360° view of every donor.

Understanding the organization’s business processes and goals makes Think Beyond a trustworthy partner in the implementation of complex Salesforce solutions.

The Think Beyond team has been nothing short of amazing when it comes to delivering continuous Salesforce support. I am constantly impressed by their responsiveness, expertise, and attention to detail. They have gone above and beyond to ensure that our Salesforce instance is optimized for our business needs.

Viva! Foundation
Agata Wysocka SWPS University · Recruitment & Admission Director
Eva Karnaukh Virtana · VP, Business Operations

Active Donor Base

Download Report
100 100,000
Active Donor Base: 5,000
Donors Retained
750

Supporters secured against donor fatigue and drop-off

Additional supporters retained annually through proactive, mission-led stewardship.

Gift Aid Reclaimed
£56.3k

Unrestricted Gift Aid income recovered with zero manual effort

Projected Gift Aid captured through automated, HMRC-ready claim processing.

Retention Uplift Value
£33.8k

Sustainable philanthropic income protected year on year

Additional annual giving value unlocked by improved supporter retention.

Governance & Security

Organisational Integrity & Data Sovereignty.

Protecting the sanctity of organisational data through advanced cyber resilience and rigorous governance.

99.9%Salesforce platform uptime

Organisational Cyber Sovereignty

Fortify your digital ecosystem against evolving systemic risks. Our architecture provides continuous protection that secures organisational prestige.

GDPRCompliant by Design

Integrity & Governance

From rigorous GDPR compliance to advanced data sovereignty protocols, ensure that sensitive donor information remains strictly governed.

GDPR CompliantUK & EU data protection standards
Salesforce Consulting PartnerCertified partner practice
Salesforce CertifiedArchitect-level proficiency
Encryption in transit and at restStandard on the Salesforce platform
Strategic Mission Centre

Coordinate your organisational strategy review.

Opening conversations that start from the problem, not the product.

Jake Whitehead Business Development Manager

20+ Experts

MISSION STRATEGY ARCHITECTS

Leave your contact details, and our expert will reach out to schedule a brief introductory call.

Your data is 100% secure.
Expert Session

Strategic Mission Centre

Coordinate your organisational strategy review.

Martin Pieńkowski

Architecting resilient digital ecosystems for Europe's leading NGOs. Martin specialises in complex migrations from legacy databases to Salesforce Nonprofit Cloud, ensuring data integrity and mission scalability.

Martin Pieńkowski Lead Nonprofit Cloud Architect

20+ Experts

MISSION STRATEGY ARCHITECTS

Leave your contact details, and our expert will reach out to schedule a brief introductory call.

Your data is 100% secure.
Organisational Impact

A simulation tailored to your organisation.

Jake Whitehead

Opening conversations that start from the problem, not the product.

Jake Whitehead Business Development Manager

20+ Experts

MISSION STRATEGY ARCHITECTS

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Case Study Success Story

Viva! Foundation

Viva! Foundation logo

Unifying a fragmented mission: the Viva! Foundation ecosystem

10 Bank Accounts
360° Donor Visibility
Partial 1.5% Mailing Automation

At a Glance

Client

Viva! Foundation, International Movement for Animals

Goal

Collect donor and payment data in one place and make donor communication easier.

Scope

Donation database, Tax Office data aggregation, 360° donor view and custom donor reports.

The Challenge: Operational fragmentation

Donor and payment data sat in multiple sources that required lengthy analyses, and mail merges were prepared by hand.

Fragmented data

Ten bank accounts and Tax Office statements, with no single place for donor and payment data.

Lengthy analyses

Multiple data sources required lengthy on-the-spot analyses.

Manual mail merge

Mail merges for donor communication were prepared by hand.

The Solution: A unified Nonprofit Cloud

Think Beyond designed a Salesforce Nonprofit Cloud architecture that brought every income stream into one donation database.

Centralised donation database

Data from all ten bank accounts and Tax Office statements aggregated into one normalised, deduplicated database.

1.5% tax campaign mailing

Mailing lists for current donors prepared with partial automation for the 1.5% tax donation campaign.

360° donor view

Every donor with their household and their gifts to each Viva! campaign in a single record.

Mission Impact

Optimised workflows

Information became far more accessible, making the foundation's day-to-day work more efficient.

Effective communication

Mail merges now run faster and with greater accuracy.

Better information management

An organised database helps the foundation manage tasks, plans and donor relationships, with data from 10 bank accounts in one place.

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