Optimize fundraising and gain real-time insights with guidance from certified consultants who understand the business of social good.
Why Your Organization Needs a Powerful CRM for Nonprofits?
Salesforce Nonprofit Cloud is a purpose-built CRM designed around fundraising, donors, and impact.
Fundraising: Raise More Money
Consolidate all donations into one system, including those made online, on a recurring basis, at events and via payment integrations. For quicker, more informed decisions, track campaigns and revenue in real time. Automate tasks to reduce administrative work and achieve better fundraising results.
Donor Engagement: Deliver Personalized Experiences
Create a comprehensive database of donors that includes details of all their interactions and contributions. Increase retention by sending automated, customised communications. And identify donors who have stopped giving, then reach out to them specifically to re-engage.
Program Management: Grow Your Mission
Manage beneficiaries, services and budgets all in one place. Monitor results through automated reporting and real-time dashboards. Use this information to demonstrate the impact on funders and secure renewals and growth.
How do we work?
Explore our Case Study
Salesforce Nonprofit Cloud at VIVA! Foundation
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Complete Salesforce Nonprofit Cloud Consulting Services
Fundraising & Donor Management
Connect campaigns, donors, payments, and grants in one unified view to raise more funds with less effort. Salesforce Nonprofit Cloud creates a complete 360° profile of every supporter, enabling data-driven donor journeys that increase engagement, retention, and lifetime value. With built-in automation, AI insights, intelligent segmentation, and real-time analytics, nonprofits can deliver highly personalised communication at scale while significantly reducing manual work.
Volunteer Engagement
Manage volunteer onboarding, agreements, and scheduling in a single, connected CRM for nonprofits. Automated workflows manage applications and match volunteers to the right programs, while a self-service portal lets them log hours, complete training, and manage their schedules effortlessly. With visibility into participation, compliance, and mission impact, your organisation can run volunteer programs more efficiently.
Program Management
Automate grant compliance and reporting so documentation, deliverables, budgets, and reports are always up to date and ready to submit. Fully track funding decisions to give a clear, auditable view of requests, reviews, approvals, and allocations. Outcome KPIs and dashboards show how grants translate into tangible results, making it easier to prove impact and secure renewals. Beneficiary portals give recipients a safe space to apply, update cases, schedule services, complete surveys, and access resources, reducing staff workload and improving the experience.
Payment Integrations
Salesforce Nonprofit Cloud integrates seamlessly with banking systems, Stripe, PayPal, and major payment gateways to streamline every donation. Accept credit cards, ACH, global currencies, Apple Pay, Google Pay, and event payments. Real-time syncing ensures every transaction is captured accurately and with unified payment integrations and one-click recurring gifts, nonprofits receive funds faster, improve donor retention, and maximise the impact of every contribution.
What Thinkproject says about us
Think Beyond are a dependable partner whose principles rely on constant communication and collaboration. They will be there for you throughout the project, even if unforeseen issues or complications arise.
The size and scope of our project continues to change but this is met as a challenge, with the right amount of critical thinking and questioning, rather than a problem.
Think Beyond look at our implementation in a holistic manner, rather than just rolling out single functionalities, they understand the whole system and how it’s interlocking parts and dependencies need to be approached.
Besides that, all the team are friendly and fun to work with, which goes a long way.
Adam Finch-Turner
Director Support Services at Thinkproject
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PROGRAM CASES
Maximise Impact, Minimise Effort with Smarter Salesforce Solutions
Keep Donors Engaged and Inspired
A well-implemented CRM for Nonprofits helps you nurture relationships more effectively, leading to higher retention rates and increased lifetime donor value. Automated follow-up sequences ensure no donor falls through the cracks.
Complete View of Payments
Track recurring gifts, automate payment processing, and match transactions with donor profiles to ensure precise financial management. Gain real-time financial information that will help you make better decisions and raise more money.
Efficient Marketing Campaigns
Segment the audience precisely, automate outreach, and use consistent cross-channel messaging. Nonprofits can efficiently engage donors, boost conversions, and measure impact—all while saving time and resources.
Do More in Less Time
Eliminate manual data entry and streamline administrative tasks. Your team can focus on mission-critical work instead of wrestling with spreadsheets and disconnected systems.
Managed Services for Salesforce Nonprofits
Get expert support to manage your data, integrations, marketing campaigns, and reporting. We keep your Salesforce clean, connected, and optimised, so outreach runs smoothly and insights are always accurate. Focus on mission work while we handle the technical side.
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Frequently Asked Questions About Salesforce Nonprofit Cloud
01 Are there free licenses available for nonprofit organisations?
Yes, eligible nonprofits receive up to 10 free Salesforce Nonprofit Cloud licenses. Additional licenses are available at discounted rates, helping you access powerful CRM capabilities with minimal upfront cost. You apply by verifying your nonprofit status and submitting through Salesforce.org.
02 How can I get a comprehensive view of who pays and how payments are processed?
Salesforce Nonprofit Cloud centralises donor and payment data, giving you a clear, auditable picture of all transactions. Integrated payment gateways and recurring donation automations simplify tracking and reporting, so you always know who gave what, when, and how.
03 Why is Salesforce Nonprofit Cloud an excellent tool for nonprofits?
Salesforce Nonprofit Cloud offers foundation-ready solutions with prebuilt tools for grant management, stewardship, and impact reporting. It combines flexibility with nonprofit industry best practices, reducing customisation time and accelerating your foundation’s outcomes.
04 How does Salesforce handle campaigns and mailings?
Salesforce Nonprofit Cloud integrates seamlessly with email delivery services, enabling you to build, automate, and track targeted mailings at scale. It supports multi-channel campaigns, including email, SMS, and social media, to manage large volumes of correspondence efficiently while monitoring campaign ROI.
05 Can we migrate data from our existing system?
Yes — data migration, deduplication, and mapping services are available to bring constituent and donation history into Nonprofit Cloud.
06 How to use Salesforce for Nonprofits?
To use Salesforce Nonprofit Cloud, start by defining your nonprofit’s goals and needs. Then set up the platform by configuring users, roles, and workflows to match your processes. Migrate your existing data carefully and customise dashboards, reports, and automation to streamline fundraising, donor management, and programs. Integrate with your existing tools, such as payment gateways and email services. Train your team and test thoroughly before going live. Continuously review and optimise the system to maximise impact and efficiency. This step-by-step approach ensures a smooth setup and helps your nonprofit achieve better results.
07 How do managed services reduce the tech workload for nonprofits?
Managed services handle Salesforce Nonprofit Cloud maintenance for you. They handle updates, fix bugs fast, and keep everything running smoothly. They watch for problems and stop them before they start. That means less downtime and less stress about technology. Nonprofits can focus on their mission while staying secure and up to date.
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