In the rapidly evolving landscape of customer relationship management (CRM), Salesforce has emerged as a leading platform, particularly in Poland. As businesses increasingly recognize the importance of effective CRM solutions, the demand for specialized Salesforce partners and their consulting services has surged.
This article explores the top Salesforce consulting companies in Poland for 2025, providing insights into their offerings, expertise, and how they can help businesses optimize their Salesforce experience.
Understanding Salesforce Consulting Services
Salesforce consulting encompasses a range of services aimed at helping organizations implement, customize, and optimize their Salesforce solutions. These services can include:
- Implementation: Setting up Salesforce to meet specific business needs.
- Customization: Tailoring Salesforce features to align with unique business processes.
- Integration: Connecting Salesforce with other systems to ensure seamless data flow.
- Training and Support: Providing ongoing assistance and education to users.
With the right Salesforce consulting partner, businesses can unlock the full potential of the platform, driving efficiency and enhancing customer relationships.
Top Salesforce Partners in Poland
Poland is home to several leading Salesforce partners with strong experience in consulting, implementation, and integration. These companies help businesses optimize CRM processes, connect systems, and scale operations using Salesforce solutions. The table below highlights key partners and their areas of expertise.
| Position | Company | City | Specialization | Website |
| 1 | Think Beyond | Warsaw | Salesforce architecture, custom solutions, digital transformation, process automation, CRM implementation across industries, multi-cloud Salesforce solutions, AI | https://thinkbeyond.cloud/ |
| 2 | PwC | Warsaw | Salesforce business process consulting, CRM transformation, user adoption strategy, Salesforce ecosystem integration | https://www.pwc.pl/ |
| 3 | Deloitte | Warsaw | Salesforce digital transformation, cloud solutions, enterprise-scale CRM strategies, custom Salesforce development | https://www2.deloitte.com/pl/pl.html |
| 4 | Accenture | Warsaw | Salesforce AI integration, customer experience, scalable Salesforce deployments, generative AI for CRM | https://www.accenture.com/pl-pl |
| 5 | Craftware | Warsaw | Salesforce CRM implementation, customer experience enhancement, multi-cloud Salesforce solutions | https://craftware.pl/ |
| 6 | EPAM | Kraków/Wrocław/Warsaw | Salesforce development, technical architecture, integration services, scalable Salesforce platform solutions | https://www.epam.com/ |
1. Think Beyond
Founded: 2018
Company Size: 60+ employees
Reviews: 4.9 stars on AppExchange from 24 reviews
Easy going, but hard working team, full of great ideas and suggestions, fluent in all SF solutions and features, always eager to discuss all possibilities and to suggest the best solutions, great specialists – highly recommend this partner to everyone who’s looking for a motivated, very well skilled and open minded team to cooperate with.- January 2025, Industry: Education
Overview
Think Beyond is a boutique Salesforce partner with a reputation for delivering tailored solutions across energy and utilities, automotive, finance and insurance, education, high-tech, and nonprofit sectors. Operating with international reach, Think Beyond stands out for its technical rigor and sector-wide experience, offering consulting, implementation and managed services that drive cost-effectiveness and support the agility and business continuity of its customers.
Key Services
- Salesforce Consulting & Custom Development: Complex CRM and business process projects
- Integration Services: API, middleware, and third-party system connectivity
- Multi-Cloud Expertise: Sales, Experience, and Marketing Cloud solutions
- Managed Services: Ongoing support, optimization, and compliance
- Industry-Specific Solutions: Education, finance, healthcare, and more
Why Choose Think Beyond?
With over 220 certifications and a rigorous talent selection process, Think Beyond consistently delivers high-quality projects and enjoys strong client satisfaction. Their solutions are tailored for diverse business challenges, from initial Salesforce setup to advanced integrations and digital transformation.
2. PwC
Founded: 1998
Company Size: 370,000+ employees
Reviews: 4.8 stars on AppExchange from 21 reviews
I have worked with PWC on multiple Salesforce projects for two different companies. They bring a high level of expertise and understanding to run the project from discovery through to completion and support of the overall platform at the end. I have worked with them on multiple clouds including Service, Sales, Marketing, and Community.- April 2022, Industry: Consumer Goods and Retail
Overview
PwC is a global leader in business transformation and digital innovation. As a Salesforce multi-cloud partner, PwC combines deep sector expertise, cutting-edge technology, and award-winning consulting to deliver customer-centric digital transformation projects across industries.
Key Services
- Salesforce Implementation & Integration: Expertise in Sales, Service, Marketing, and Experience Clouds
- Digital Transformation: Advisory for business, process, and operational improvement using Salesforce
- Industry Solutions: Specialized programs for finance, real estate, public sector, and more
- Analytics & AI: Data-driven strategy, business intelligence, customer insights
- Managed Services: Ongoing optimization, support, and CRM enhancement
Why Choose PwC?
With over 6,200 Salesforce certifications globally and a team of seasoned experts, PwC has won numerous innovation and partner-of-the-year awards. Their comprehensive approach covers the entire project lifecycle, tailored to enterprise and regional clients aiming for scalable transformation.
3. Deloitte
Founded: 2012
Company Size: 16,000+ employees
Reviews: 4.7 stars on AppExchange from 156 reviews
Working together as one team towards one common goal – Excellent collaboration and communication.- July, 2025, Industry: Non-Profit
Overview
Deloitte is a leading Salesforce consultancy with a global footprint. They deliver tailored digital transformation solutions, helping organizations across sectors enhance their sales, service, and marketing capabilities.
Key Services
- Salesforce Strategy and Implementation: Across Sales, Service, and industry clouds
- Digital Customer Experience: Designing and executing customer-centric journeys
- AI, Analytics & Automation: Leveraging Salesforce and emerging tech to drive insights
- Sector-Specific Solutions: Oil & gas, government, telecom, healthcare, education
- End-to-End Support: From design to post-launch optimization and training
Why Choose Deloitte?
Deloitte boasts experienced practitioners, innovative project delivery, and a commitment to quality. Programs like the Salesforce Bootcamp ensure local capability building, and their strategic alliances with Salesforce secure client success in large-scale, complex projects.
4. Accenture
Founded: 2001
Company Size: 56,000+ employees
Reviews: 4.8 stars on AppExchange from 56 reviews
We partnered with Accenture to implement Salesforce Agentforce with the goal of offloading repetitive RMA-related inquiries from our support engineers. These included high-volume questions like shipping updates, return labels, and repair status. Accenture impressed us with their structured yet practical approach, helping us refine a broad concept into a focused, value-driven use case.- May 2025, Industry: High-Tech
Overview
Accenture is a premier global Salesforce partner, recognized for driving large-scale digital transformation and innovation. Their Salesforce Business Group unites data, AI, and process excellence to help enterprises maximize their CRM investment.
Key Services
- Salesforce Cloud Integration: Sales, Service, Experience, and Industry Clouds
- Data & AI-Driven Transformation: Personalized experiences leveraging Accenture AI Refinery™
- Business Consulting: Strategy, design, and scalable solution development
- Salesforce Platform Management & Support: Full lifecycle managed services
- Advanced Integration: Agentforce and complex enterprise-wide deployments
Why Choose Accenture?
With over 56,000 Salesforce practitioners and 78,000+ certifications worldwide, Accenture delivers award-winning, end-to-end solutions designed to scale with the most demanding clients and industries.
5. Craftware
Founded: 2009
Company Size: 400+ employees
Reviews: 4.9 stars on AppExchange from 41 reviews
Craftware has been a great partner to us. They are knowledgeable of Salesforce and execute on projects with high degrees of quality and accuracy. They are responsive to our requests and consultative in their approach. It’s been a pleasure working with them and I feel confident recommending them to others.- April 2024, Industry: Financial Services
Overview
Craftware is a reliable Salesforce Partner with headquarters in Warsaw, Poland, serving global clients with a strong delivery presence across Europe. Since 2014, Craftware specializes in digital transformation projects for customer experience and business process optimization.
Key Services
- Salesforce Implementations & Customizations: Strategy, configuration, and support
- Veeva Platform Customization: Expert solutions for the life sciences sector
- IT Competence Center: Staffing and managed support for continuous improvement
- Robotic Process Automation (RPA): Enhancing operational efficiency
- Team Augmentation: Providing highly skilled IT professionals
Why Choose Craftware?
With more than 400 experts and over 15 years of experience, Craftware offers specialized Salesforce services from initial design to ongoing support. Their flexible engagement models and sector-specific know-how help clients unlock the full value of Salesforce and related technology platforms.
6. EPAM
Founded: 1993
Company Size: 400+ employees
Reviews: 4.9 stars on AppExchange from 214 reviews
EPAM was and is our solution partner in bringing together various CRM systems across the world into 1 Global CRM Solution. This included Sales Cloud, Service Cloud and Pardot. EPAM took the time to understand our business operations and the vision and objectives we had for this project. All the EPAM specialists we worked with were extremely knowledgeable in Salesforce tooling and best business practices, and they had great solutions for the challenges we faced.- July 2025, Industry: Engineering, Construction, & Real Estate
Overview
EPAM Systems has been an established Salesforce implementation partner since 2010, recognized for its expertise in consulting, application development, and large-scale integration projects. With a global delivery model and a strong pool of certified professionals, EPAM empowers organizations to achieve rapid, high-impact transformation.
Key Services
- Salesforce Consulting & Implementation: Sales, Service, and Community Clouds
- Systems Integration & Application Development: Custom enterprise solutions
- Data Migration & AppExchange Implementation: Streamlining CRM enhancements
- Support & Maintenance: Robust ongoing support and training
- Dedicated Competency Center: Sharing best practices and reusable frameworks
Why Choose EPAM?
EPAM combines over 18 years of implementation experience with more than 8,750 certifications and high customer satisfaction scores. Their global reach and technical depth make them a Salesforce consultant for complex, cross-border projects focused on technology ROI.
Selecting a Salesforce Partner
As the demand for Salesforce consulting services continues to grow in Poland, businesses have a wealth of options to choose from. The companies highlighted in this article represent some of the best Salesforce consulting firms in the country, each offering unique expertise and services. By partnering with one of these firms, organizations can optimize their Salesforce solutions, drive efficiency, and enhance customer relationships, ultimately leading to greater business success.
Whether you are looking for implementation, customization, or ongoing support, these top Salesforce consulting companies in Poland are well-equipped to help you navigate your Salesforce journey in 2025 and beyond.
