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Services

Salesforce Managed Services Partner

One-stop shop to Managed Services, Staffing, and Implementation.
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Trusted by leading brands

Our Customers Showcase our Commitment
to Excellence

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Trusted by leading brands
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We are experts at what we do

We can support your projects with various areas

Managed
Services

We utilize the Agile sprint methodology to collaborate with internal teams and external providers to create a customized support plan. We prioritize issue resolution and ongoing communication and collaboration with the Client to ensure alignment with their goals and success over time.

Team
or Single Expert

We identify the specific skills and experience required for the project or ongoing support needs. We establish clear expectations and metrics for success to ensure alignment and progress over time.

Instance
Review

Get the most out of your Salesforce. We thoroughly analyze all aspects of the system, including user permissions, data security measures, and customization configurations. We work closely with business users and IT experts to ensure a comprehensive and practical health check.

Check out our offering

Areas we can support you in Managed Services

01 Administration

  • Remote administration of your salesforce org
  • Org Management
  • User Management
  • Organization-Wide Defaults Setup
  • Roles & Profiles Configuration
  • Data Cleaning
  • User Maintenance
  • Profiles and Roles management
  • System Admin support
  • Object Maintenance
  • Data model customization
  • Delegated Administration
  • Data Import

02 Support Services

  • Tier 1 support
  • First Line Support
  • SLA for Salesforce Org
  • Bug Fixing your Salesforce instance
  • Salesforcer Support
  • Salesforce Help Desk
  • Create Technical Documentation
  • Fix Bugs of existing APEX classes

03 Release & Change

  • Change management
  • Feature activation
  • Continuous Improvement
  • Release Readiness Report
  • Lightning Experience Migration
  • System Monitoring

04 Development & Integration

  • Custom Development
  • Triggers Development
  • ESB
  • Integration Monitoring
  • Scalability and Performance of your instance
  • Development Outsourcing
  • Lightning Web Components that create customized pages and UI
  • Apex programming
  • Business Logic Execution and Process Automation with different types of automation
  • Apex Trigger development to make execute processes
  • Integration development to make a single source of truth
  • ESB integration as a communication bus
  • Salesforce integrations to include real-time data in your org
  • Salesforce Flows to automate complex business processes
  • Salesforce API
  • Salesforce MFA that secures user accounts

05 Analytical Services

  • Reports & Dashboard
  • Data Analytics
  • Create Dynamic Dashboards
  • Visualize Key Metrics
  • Data Culture
  • Forecasting
  • Collaborative Forecasting

06 AppExchange PDO

  • App installation
  • App development
  • Product Development Outsourcing
  • Ensure App Maintenance
  • PDO

The Think Beyond team has been nothing short of amazing when it comes to delivering continuous Salesforce support. I am constantly impressed by their responsiveness, expertise, and attention to detail. They have gone above and beyond to ensure that our Salesforce instance is optimized for our business needs.

Eva Karnaukh

VP, Business Operations at Virtana
Case Study

Virtana: Salesforce Managed Services

Managing day-to-day Salesforce operations

Read the case study
managed services for virtana

Our value for Customer

Beginning with the first contact, each potentially interested customer is matched with a team member who knows that particular space – they will be tasked with your Salesforce services coordination.

8%

CANDIDATE TECHNICAL INTERVIEW PASSING SCORE

60+

SALESFORCE EXPERTS

4.95

CSAT score on AppExchange

100+

COMPLETED PROJECTS

220+

SALESFORCE CERTIFICATES

Areas we specialize in

Industries using our services

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Education
High Tech
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E-Commerce
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Automotive
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Non-profit
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Finances and Insurance